It will take usually between 2-3 business days for orders to process and afterwards, orders should arrive within 2 weeks. Shipping times vary from product to product based on demand and shipping location.
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.
We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.
Your connection to this website is secure and encrypted. Any data that you enter is safely shared with this website only and for a single purchase only. We use SSL, which stands for Secure Sockets Layer technology.
We only offer refunds on items that arrive in a defective state. You must submit photo and/or video evidence to our support team at firstname.lastname@example.org to be eligible for a refund. Once evidence is received and verified, you may ship the product back to us to be eligible for a full Refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We have a large assortment of products not stocked in-house. When you order multiple items, they may be shipped separately so they get to you faster. You may receive one item before the others and just know that the other items are on the way.